Lufthansa Airlines Athens Office

The Lufthansa Athens Office is ideal when you need in-person help with your booking, cancelation, seat selection, and more. The helpful staff will do their utmost to ensure all your concerns are resolved to the fullest. This blog provides clear insight into Lufthansa Airlines city office, including contact information, airport details, and more. Keep reading!

Lufthansa’s Athens Office – An In-Depth Analysis

Note these details before you reach out.

Address18-20, Sorou Str. Maroussi Athens 151 25
Contact Number+30 210 6175200
Working HoursEveryday – 24 Hours
Official Websitehttps://www.lufthansa.com/
Wikipediahttps://en.wikipedia.org/wiki/Lufthansa#Fleet

Lufthansa’s Airport Desk in Athens: Support Details

For problems on the day you fly, the airport desk is a separate contact from the city office.

Airport NameAthens International Airport
AddressAttiki Odos, Spata 19019, Greece
Contact Number+302103530000
Working Hours24 hours, 7 days a week

Plot Your Route to the Lufthansa Airlines’ Athens Office

Check the map below for the office’s exact spot and pick the route that suits you best.

Choose the Contact Method to Reach Out to the Athens Office

Contacting the Athens Office is very easy. Choose any of these options to contact the office in the most comfortable way for you.

  • Phone: +30 210 6175200, for answers right away.
  • Email: customer.relations@lufthansa.com, for a written reply.
  • In person: 18-20, Sorou Str. Maroussi Athens 151 25, for a face-to-face conversation.

What You Can Ask the Lufthansa’s Athens Office

These are the requests passengers raise most often.

  • Fares and Connections

Passengers can ask about the fares, travel dates, and connecting flights at the office, and staff can help with the booking.

  • Changes and Cancellations

The office can explain how to change a date or cancel a ticket, along with the fare rules and fees that apply.

  • Miles & More Inquiries

Inquiries about Miles & More, Lufthansa’s loyalty program, are welcome, including earning miles on a trip and redeeming them for flights.

  • Baggage Guidance

If you have questions about baggage allowance, additional bags, or late or damaged bags, please come to the office for clear advice.

  • Special Assistance

Travelers who need special assistance, help with children, or airport support can ask how to arrange it beforehand.

  • Cabin and Seat Choices

You can also ask about cabin classes, seat selection, and upgrade costs so you know your options before you fly.

More Requests the Staff Can Handle

A few additional requests can also be taken to the Athens Office, beyond the main services above. Here’s a quick list of what else you can ask the staff about.

Miles & More InquiriesStar Alliance Partner Lounge InquiriesFlight Change and Cancellation Inquiries
Frequent Traveler Status InquiriesLounge Guest and Companion Access InquiriesRefund and Compensation Inquiries
Senator Status InquiriesLounge Wi-Fi InquiriesBaggage Allowance and Delayed Baggage Inquiries
HON Circle Membership InquiriesFirst Class InquiriesSpecial Assistance Inquiries
Star Alliance Gold Benefits InquiriesBusiness Class InquiriesSpecial Meal Inquiries
First Class Lounge and First Class Terminal InquiriesPremium Economy InquiriesUnaccompanied Minor Inquiries
Senator Lounge InquiriesSeat Selection InquiriesOnline Check-in Inquiries
Business Lounge InquiriesUpgrade InquiriesVisa and Travel Document Inquiries
Welcome Lounge (Arrival) InquiriesTicket Booking and Fare InquiriesCodeshare and Connecting Flight Inquiries

Lufthansa’s Headquarters in Cologne

Some questions are too big for a local office to settle, and Lufthansa’s headquarters is where those end up. The table below shows where the head office is and who runs the airline, so you know where to take the bigger issues.

Head Office AddressVenloer Straße 151-153, 50672 Köln, Germany
Contact Number+49 69 696 0
CEOCarsten Spohr
Email Addressimprint@lufthansa.com

The Aircraft Flown by Lufthansa Airlines

Lufthansa operates a fleet of Airbus and Boeing aircraft. The list below shows the aircraft types in service:

Airbus

  • A319
  • A320
  • A320neo
  • A321
  • A321neo
  • A330
  • A340
  • A350
  • A380

Boeing

  • 747
  • 787

Bottom Line

The Lufthansa Airlines’ Athens Office is a useful stop for anyone with pre-flight questions. Tickets, baggage, and Miles & More all have somewhere to go, so a small query is answered before it becomes a real problem. Enquiring about the office hours beforehand saves time. 

Questions Passengers Often Ask

Q. Where is the Lufthansa team based in Athens?

A. The office is based at 18-20, Sorou Str. Maroussi Athens 151 25.

Q. How do I phone the Lufthansa Airlines Athens Office?

A. You can call them at +30 210 6175200.

Q. Can I rebook my flight for another date at the Athens office?

A. Yes. They will help you rebook your flight for another date, depending on availability, and will also explain any fees that may apply. 

Q. Can I ask about lounge access before I fly?

A. Yes, staff can tell you what lounges are available—for example, the Business Lounge and Senator Lounge- and how your ticket/status will affect access.

Q. Can I find out about seat choices or an upgrade for my flight at the office? 

A. Yes. The office staff will help you select seats and with upgrades.

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