The Lufthansa Beirut Office is ideal when you need in-person help with your booking, cancelation, seat selection, and more. The helpful staff will do their utmost to ensure all your concerns are resolved to the fullest. This blog provides clear insight into Lufthansa Airlines city office, including contact information, airport details, and more. Keep reading!
Lufthansa’s Beirut Office – An In-Depth Analysis
Note these details before you reach out.
| Address | Gefinor Center, Bock B, 10th Floor Beirut, Lebanon |
| Contact Number | +961 1 347007 |
| Working Hours | Everyday – 24 Hours |
| Official Website | https://www.lufthansa.com/ |
| Wikipedia | https://en.wikipedia.org/wiki/Lufthansa#Fleet |
Lufthansa’s Airport Desk in Beirut: Support Details
For problems on the day you fly, the airport desk is a separate contact from the city office.
| Airport Name | Beirut-Rafic Al Hariri International Airport |
| Address | Rafic Hariri International Airport, Beirut, Lebanon |
| Contact Number | +9611628000 |
| Working Hours | 24 hours, 7 days a week |
Plot Your Route to the Lufthansa Airlines’ Beirut Office
Check the map below for the office’s exact spot and pick the route that suits you best.
Choose the Contact Method to Reach Out to the Beirut Office
Contacting the Beirut Office is very easy. Choose any of these options to contact the office in the most comfortable way for you.
- Phone: +961 1 347007, for answers right away.
- Email: customer.relations@lufthansa.com, for a written reply.
- In person: Gefinor Center, Bock B, 10th Floor Beirut, Lebanon.
What You Can Ask the Lufthansa’s Beirut Office
These are the requests passengers raise most often.
- Fares and Connections
Passengers can ask about the fares, travel dates, and connecting flights at the office, and staff can help with the booking.
- Changes and Cancellations
The office can explain how to change a date or cancel a ticket, along with the fare rules and fees that apply.
- Miles & More Inquiries
Inquiries about Miles & More, Lufthansa’s loyalty program, are welcome, including earning miles on a trip and redeeming them for flights.
- Baggage Guidance
If you have questions about baggage allowance, additional bags, or late or damaged bags, please come to the office for clear advice.
- Special Assistance
Travelers who need special assistance, help with children, or airport support can ask how to arrange it beforehand.
- Cabin and Seat Choices
You can also ask about cabin classes, seat selection, and upgrade costs so you know your options before you fly.
More Requests the Staff Can Handle
A few additional requests can also be taken to the Beirut Office, beyond the main services above. Here’s a quick list of what else you can ask the staff about.
| Miles & More Inquiries | Star Alliance Partner Lounge Inquiries | Flight Change and Cancellation Inquiries |
| Frequent Traveler Status Inquiries | Lounge Guest and Companion Access Inquiries | Refund and Compensation Inquiries |
| Senator Status Inquiries | Lounge Wi-Fi Inquiries | Baggage Allowance and Delayed Baggage Inquiries |
| HON Circle Membership Inquiries | First Class Inquiries | Special Assistance Inquiries |
| Star Alliance Gold Benefits Inquiries | Business Class Inquiries | Special Meal Inquiries |
| First Class Lounge and First Class Terminal Inquiries | Premium Economy Inquiries | Unaccompanied Minor Inquiries |
| Senator Lounge Inquiries | Seat Selection Inquiries | Online Check-in Inquiries |
| Business Lounge Inquiries | Upgrade Inquiries | Visa and Travel Document Inquiries |
| Welcome Lounge (Arrival) Inquiries | Ticket Booking and Fare Inquiries | Codeshare and Connecting Flight Inquiries |
Lufthansa’s Headquarters in Cologne
Some questions are too big for a local office to settle, and Lufthansa’s headquarters is where those end up. The table below shows where the head office is and who runs the airline, so you know where to take the bigger issues.
| Head Office Address | Venloer Straße 151-153, 50672 Köln, Germany |
| Contact Number | +49 69 696 0 |
| CEO | Carsten Spohr |
| Email Address | imprint@lufthansa.com |
The Aircraft Flown by Lufthansa Airlines
Lufthansa operates a fleet of Airbus and Boeing aircraft. The list below shows the aircraft types in service:
Airbus
- A319
- A320
- A320neo
- A321
- A321neo
- A330
- A340
- A350
- A380
Boeing
- 747
- 787
Bottom Line
The Lufthansa Airlines’ Beirut Office is a useful stop for anyone with pre-flight questions. Tickets, baggage, and Miles & More all have somewhere to go, so a small query is answered before it becomes a real problem. Enquiring about the office hours beforehand saves time.
Questions Passengers Often Ask
A. The office is based at Gefinor Center, Bock B, 10th Floor Beirut, Lebanon.
A. You can call them at +961 1 347007.
A. Yes. They will help you rebook your flight for another date, depending on availability, and will also explain any fees that may apply.
A. Yes, staff can tell you what lounges are available—for example, the Business Lounge and Senator Lounge- and how your ticket/status will affect access.
A. Yes. The office staff will help you select seats and with upgrades.
