This detailed guide gives you a clear insight into the Kenya Airways Juba Office. We have highlighted all the important details, including their contact information, physical address, services provided at the facility, and more. When you have all these vital details at hand, communicating with the Kenya Airways office becomes easy and more seamless.
Details of Kenya Airways Juba Office in South Sudan
| Kenya Airways Juba Office Address | Scandic Building, Next to Crown Hotel Unity Road, Havana Street Juba, South Sudan |
| Kenya Airways Juba Office Contact Number | N/A |
| customer.relations@kenya-airways.com | |
| Working hours | Every day – 24hrs |
| Official Website | https://www.www.kenya-airways.com/ |
Kenya Airways Airport Office Address in Juba
| Airport Name | Juba International Airport |
| Address | Juba, South Sudan |
| Airport Contact Number | +211 924 153 709 |
Kenya Airways Head Office Details
| Head Office Address | Kenya Airways Airport North Road Embakasi 00501 Nairobi, Kenya |
| Contact Number | +254 711 024 747 |
| Email Address | customer.relations@kenya-airways.com |
| Operating Hours | 24 Hrs |
List Of All Offices: Kenya Airways Offices
Assistance Offered by Kenya Airways in Juba
| Flight Ticket Booking | Missing Luggage | Airport Transfers |
| Flight Ticket Cancellation | Immigration Services | Sports Equipment |
| Flight Ticket Rescheduling | In-Flight Wifi | Airport Transportation |
| Web / Online Check-in | Airport Wifi | Seats Enquiries and Selection |
| Airport Counter Check-in | In-Flight Entertainment | Kenya Airways Mobile App |
| Self Service Kiosk Check-in | Airport Facilities | Visa on Arrival |
| Unaccompanied Minor | Delayed Flights | Transit Information |
| Baggage Allowance | Group Booking | In-Flight Duty Free |
| Duty Free Allowance | Kenya Airways Duty Free | Receipts and Refunds |
| Flight Information | Promotional Fares | Travel Insurance |
| Airport Lounges | Animals and Pets | Kenya Airways Codeshare |
| Visa Information | Kenya Airways Airport Lounges | Kenya Airways Holidays |
| In-Flight Meals | Concierge Services | Asante Rewards |
Wrapping up, this simple guide provides everything you need to know about the Kenya Airways Juba Office. You will find skilled, efficient, and amiable staff there to assist you with all your queries, from booking to cancelation quite efficiently. You can book at the office as well, but remember it may be more expensive than booking online.
Frequently Asked Questions
A. You will find their local team located at Scandic Building, Next to Crown Hotel Unity Road, Havana Street Juba, South Sudan. It is incredibly easy to visit them if you are already at the terminal.
A. You can contact them at +254 711 024 747 with any concerns about your travel.
The Kenya Airways team is here to make your trip easy. They will help you book your flight, change tickets fast, handle special requests, sort out baggage, and get through airport check-in without the hassle.
A. Absolutely. The office agents can easily piece together complex multi-city itineraries or connect you smoothly from Juba to various destinations. However, you might incur a service fee.
A. Yes, they can. However, keep in mind that processing times vary depending on the original payment method and also your ticket’s specific fare rules.